1. Project Overview
(I) Project Background
With the rapid development of society, various emergencies occur frequently, which puts forward higher requirements for emergency command capabilities. As the core place for emergency command, the command center undertakes key functions such as information collection, decision-making, and resource allocation. The design and layout of the console, as the core equipment of the command center, are directly related to the work efficiency and effectiveness of the command center.
(II) Project Objectives
This project aims to create a command center console system with complete functions, convenient operation, and high information integration, so as to achieve efficient integration, rapid processing and accurate display of various types of information, provide a comfortable, convenient and safe working environment for commanders, ensure that decisions can be made quickly and accurately in emergency situations, and improve the overall effectiveness of emergency command.
2. Demand Analysis
(I) Functional Requirements
• Information integration and display: The console needs to integrate multiple information such as video surveillance, data reports, map positioning, and communication contacts, and realize centralized display and real-time update of information through a multi-screen display system to meet the commanders' needs for all-round information mastery.
• Command and dispatch and decision support: It has convenient command issuance and task allocation functions, and can provide scientific decision-making suggestions for commanders based on real-time data and preset rules, and assist them in quickly formulating response plans.
• Communication coordination and contact: It is equipped with a complete communication system, including telephone, radio, network communication, etc., to ensure real-time communication and information transmission between the command center and external units and on-site personnel, and realize multi-party collaborative operations.
• Data processing and analysis: It has strong data processing capabilities and can collect, store, analyze and mine massive data, extract key information, and provide accurate data support for command decisions.
• Equipment control and management: It realizes centralized control and management of various equipment in the command center, such as lighting, air conditioning, curtains, etc., to create a suitable working environment and ensure the stable operation of key equipment.
(II) Performance requirements
• Stability and reliability: The console system needs to have high stability to ensure stable operation under long-term and high-intensity working conditions. Key components should adopt redundant design to reduce the risk of failure.
• Ease of use and convenience: The operation interface is friendly, the functional layout is reasonable, and the operation process is simplified, which is convenient for commanders to quickly get started and use it efficiently.
• Scalability and compatibility: The system architecture is flexible and can easily access new equipment and technologies, compatible with existing information systems and data formats, and meet the needs of future business expansion.
(III) Environmental requirements
• Spatial layout: The size and layout of the console must conform to the spatial structure of the command center, and the functional areas such as the operation area, display area, and equipment area should be reasonably planned to ensure that personnel activities and equipment operations do not interfere with each other.
• Electromagnetic compatibility: The console should have good electromagnetic compatibility to avoid electromagnetic interference with other electronic equipment and ensure the stable operation of the system.
• Temperature and humidity control: The temperature and humidity of the command center should be controlled within an appropriate range to ensure the normal operation of the console equipment and the comfort of personnel.
III. Scheme design
(I) System architecture
• A modular and layered system architecture design is adopted to divide the console system into data acquisition layer, data processing layer, application service layer, and user interaction layer.
• Data acquisition layer: responsible for collecting raw data from various sensors, monitoring equipment, communication interfaces, etc., including video signals, audio signals, sensor data, etc.
• Data processing layer: cleans, integrates, stores and analyzes the collected data, extracts valuable information, and provides data support for decision-making.
• Application service layer: Based on the data processing results, it provides core application functions such as command and dispatch, decision support, communication and coordination to meet the business needs of the command center.
• User interaction layer: It provides commanders with an direct and easy-to-use operation interface, including multi-screen display system, touch screen, voice recognition and other interaction methods to achieve efficient human-computer interaction.
(II) Hardware design
• Console body: Made of high-strength and wear-resistant materials, with a stable structure and a smooth and easy-to-clean surface. The height, width and depth of the console are designed according to ergonomic principles to ensure the comfort of operators when working for a long time.
• Display system: Equipped with high-resolution, large-size LED display or LCD display, it supports multi-screen splicing and signal source switching to meet the information display needs in different scenarios.
• Operation panel: The customized operation panel integrates various function buttons, knobs and touch screens, with sensitive operation and accurate feedback.
• Communication equipment: Built-in telephone switches, radio communication equipment, network switches, etc., to achieve real-time communication with external units and on-site personnel.
• Data storage and processing equipment: Configure high-performance servers, storage arrays and database systems to ensure the safe storage and rapid processing of data.
(III) Software Design
• Operating system: adopt a stable and secure operating system, support multi-tasking and multi-user login, and ensure the efficient operation of the system.
• Database management system: use relational database management systems such as Oracle, SQL Server, etc. to achieve structured storage, query and management of data.
• Application software: develop professional command and dispatch software, decision support software and communication coordination software, provide rich functional modules and flexible customization options to meet the personalized needs of the command center.
• User interface design: follow the user-centered design principle, create an direct, simple and beautiful user interface, optimize the operation process and enhance the user experience.
IV. Implementation plan
(I) Preliminary preparation
• Demand research: conduct in-depth communication with the business department, technical department and management of the command center, fully understand the business process, technical requirements and expected goals of the command center, and collect relevant information and data.
• Scheme design: according to the survey results, combined with existing technologies and market trends, formulate a detailed console construction plan, including system architecture, hardware selection, software development and implementation plan.
• Budget preparation: budget for the hardware equipment, software development, personnel training, construction and installation required for the project to ensure the reasonable allocation and use of funds.
(II) Equipment procurement and installation
• Equipment procurement: According to the design plan, select hardware equipment that meets technical requirements and quality standards, sign a procurement contract with the supplier, and specify the equipment model, quantity, price, delivery time and after-sales service terms.
• Installation and commissioning: Organize professional and technical personnel to install and commission the equipment, strictly follow the technical specifications and operating procedures to ensure the correct installation and stable operation of the equipment. During the installation process, do a good job of on-site management and safety protection to avoid interference with the normal operation of the command center.
(III) Software development and integration
• Software development: According to the design plan, carry out software coding, testing and optimization. During the development process, follow the specifications of software engineering, adopt modular and reusable programming methods to ensure the stability and maintainability of the software.
• System integration: Integrate the developed software with hardware equipment to achieve seamless docking and collaborative work between systems. Conduct comprehensive testing on the integrated system to ensure the integrity and compatibility of the functions.
(IV) Personnel training and delivery
• Personnel training: Provide systematic training for operators, technicians and managers of the command center, including the operation process, function usage, troubleshooting and daily maintenance of the console, to improve the professional skills and operation level of personnel.
• Delivery: After the system test and personnel training are completed, the console will be officially delivered to the command center for use. Provide detailed user manuals and operation guides to ensure that the command center can carry out its work smoothly.
V. Operation and maintenance guarantee
(I) Regular maintenance
• Hardware maintenance: Regularly inspect and maintain the hardware equipment of the console, including cleaning equipment, checking connection lines, tightening screws, replacing consumables, etc., to prevent equipment failures.
• Software maintenance: Regularly upgrade and patch the software system to fix known vulnerabilities and defects and improve the security and stability of the system.
(II) Fault handling
• Quick response: Establish an efficient fault response mechanism so that when the console fails, the operation and maintenance personnel can quickly arrive at the site to diagnose and handle the fault.
• Spare parts support: Reserve spare parts for key equipment so that they can be replaced in time when the equipment is damaged to reduce system downtime.
(III) Technical Support
• Remote Support: Provide remote technical support services to help users solve technical problems encountered during use through telephone, Internet, etc.
• On-site Support: For complex or difficult to solve problems remotely, send technicians to the site to provide professional technical support and solutions.
VI. Project Summary and Evaluation
(I) Project Summary
• After the project is implemented, make a comprehensive summary of the entire project, including the completion of the project, the achievements, existing problems and lessons learned. Summarize the experience and provide reference for the development of subsequent projects.
(II) Effect Evaluation
• Performance Evaluation: Evaluate the performance of the console, including system stability, response speed, data processing capabilities, etc., to ensure that the expected performance indicators are met.
• Business Evaluation: Evaluate the application effect of the console in the command center business, such as whether it has improved command efficiency, optimized decision-making processes, and enhanced emergency response capabilities.
• User Satisfaction Evaluation: Collect user satisfaction feedback on the console through questionnaires, interviews, etc., to understand whether user needs are met, and suggestions for improvement of the console.
Summary
Through the implementation of this plan, the command center will have an advanced, efficient and reliable console system, which will provide solid technical support for emergency command and enhance the overall work level and emergency response capabilities of the command center.
+86 10 8484 3176
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